Privacy Policy

Introduction

Flowsense AI ("we," "our," "us") is committed to protecting the privacy and security of our users' ("you," "your," "user") personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and other information you provide when you create an account, contact us, or use our services. Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, pages viewed, and the dates and times of your visits. Transactional Data: Details about payments to and from you and other details of services you have purchased from us. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide Services: To process and deliver your orders, manage your account, and provide customer support. To Improve Our Services: To understand how our services are used, to enhance and develop new features, and to personalize your experience. To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you. To Maintain Security: To protect our website, services, and users from fraud, abuse, and unauthorized access. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to access and receive a copy of your personal information. Correction: The right to request correction of inaccurate or incomplete personal information. Deletion: The right to request deletion of your personal information. Restriction: The right to request restriction of processing your personal information. Objection: The right to object to the processing of your personal information . Data Portability: The right to request the transfer of your personal information to another party.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.